Culturally Tailored Diabetes Education for Chinese Patients: a Qualitative Case Study (#114)
This
qualitative research study aimed to explore cultural tailoring strategies used
in diabetes education in Asia for addressing the unique cultural needs of
Chinese patients. The researcher employed an ethnographic methodology and
collected data via participant-observation of 39 diabetes education programs
and 22 in-depth interviews with facilitating-clinicians in Singapore, Hong Kong,
China, Sydney, Melbourne and Western Australia. Data were analysed with NVivo using a thematic analysis
approach. Three themes emerged from the analysed data. Firstly, diabetes
education only plays a supplementary role in diabetes care in the
under-resourced medical systems of Asia, thus, shaping Chinese patients’
expectations and education needs. A community-driven approach was observed,
whereby Chinese patients either rely on self-directed learning of diabetes
management skills or come together for peer learning and support. Secondly,
Chinese patients, potentially influenced by their collectivistic orientated
culture, have a preference for didactic diabetes education with little class
participation or involvement in strategies that empower them. Approaches like
goal-setting were poorly received. Thirdly, Asian clinicians skilfully built
therapeutic relations with their patients by reinforcing a respectful
clinician-patient hierarchy. Such respectful relationship became a unique
motivator for healthy behaviour changes. This study highlights potential effective
strategies for educating the Chinese patients with diabetes and suggests practical
recommendations for clinicians providing education to the Chinese Australian
community.